This page was last reviewed on August 7, 2018.
Bylaw Enforcement Officers carry out inspections and other work related to the enforcement of the Village’s bylaws. Officers investigate complaints from citizens and help ensure that bylaws are followed.
Efforts are made to gain compliance with the municipal bylaws before resorting to enforcement actions such as issuing tickets or taking legal action.
Bylaw Enforcement on Complaint Basis
Bylaw Enforcement Officers respond to complaints on the following issues, among others:
- Animal control
- Business licences
- Litter and dumping
- Noise disturbances
- Traffic regulation and parking
- Unsightly premises
- Water Conservation
- Zoning regulations
The Village of Cumberland does not have the resources to formally inspect properties and to enforce bylaws on a regular basis in order to determine whether or not its various bylaws are being complied with at all times. Therefore, it is the general policy of the Village to rely on citizen complaints.The Village does not accept anonymous complaints.
To reduce the opportunity for intimidation and neighbourhood conflict, the Village has established a policy with a balance of accountability and confidentiality among the various parties to the process. The Village understands the importance of providing confidentiality to both the complainant and the alleged violator. It is recognized that many complaints take place in the context of other disputes between neighbours and the motivation for the complaint itself may be retribution. Disclosure could serve to exacerbate the dispute and may even put persons at risk or harm.
How to Make a Complaint
To register a complaint with the Village, you may call 250-336-2291 or drop into the Village Office during office hours and complete a complaint form.
View the Village’s Bylaw Enforcement PolicySearch again