This page was last reviewed on June 11, 2020.
Check this page for current Village service levels and closures of Village facilities due to COVID-19.
- The Village office remains closed to the public.
- The main phone line is being monitored from 8:30 am to 4:30 pm, Monday to Friday. Every effort is being made to respond to voicemail messages in a timely manner.
- Email messages are being monitored. Email firstname.lastname@example.org to leave a message.
Making A Payment
- Please use online banking for payments where possible.
- Cheques and application forms can be delivered to the Village office through the drop box in the door anytime.
- In-person tax payments from June 2 to July 2, 2020 on Tuesdays, Wednesdays, and Thursdays from 8 to 11 am and from 4 to 7 pm.
BC Transit Passes
- On June 1, BC Transit will resume the collection of fares onboard Comox Valley buses. Monthly passes and tickets can be purchased in person or over the phone at the Rexall Pharmacy in Comox and the Rexall Pharmacy in Courtenay which are currently open to the public. Municipal offices in the Comox Valley Regional District will not be selling transit passes at this time as we are not open. Click here for more information.
- Business licences applications are being accepted. Please print an application and submit to the Village office through the drop box in the door.
- Dog licence applications are being accepted. Please complete the application and submit to the Village office with the appropriate fee through the drop box in the door.
- Solid waste collection service is active using the updated 2020 schedule. Collection switches to Mondays effective March 30, 2020
- Email email@example.com to register for extra garbage container – no tags being sold at this time
- Check www.cswm.ca for Comox Valley Waste Management Centre hours and services
Recreational Fires and Permits
- Recreational campfires no more than 0.5m in diameter currently allowed with a permit.
Park and Playgrounds
- Village parks and playgrounds are open
- water spray park – open 10 am to 7 pm
Trails and Parking Lots
- Trail head parking lots – open
- Trails surrounding wastewater lagoon (Ulverston/Coniston area) remain closed for public health
Cumberland Lake Park
- Check with the Cumberland Lake Wilderness Society on the status of the main parking lot, campground, main washroom building, office and concession.
- Boat launch is open. Parking is limited and shared with walk in day users.
- Cumberland Recreation Centre – closed (except for tax payments during special hours from June 2 to July 2, 2020)
- Parking lot at Cumberland Recreation Centre – open
- Cultural Centre closed
- Programming suspended other than summer outdoor day camps.
Development and Building Permit Applications
- Building permit staff will continue to process existing building applications. This will include conducting site and building inspections with social distancing on site as per Building Inspection notice to applicant. There will be no inspection services for occupied buildings.
- New building permit applications (available at Cumberland.ca/building-permits/) may only be sent in by postal delivery or dropped through the mail slot at the Village Office’s main door. New building permit applications received by the Village Office will only have initial file setup and processing established. Review of new applications will be limited due to staff resources at this time. There are no in-person meetings with the public.
- Building applications that have been reviewed by the Inspector will be issued once payment is processed. Applicants will receive an email that the permit is ready subject to payment. Please provide payment via mailed cheque made out to the Village of Cumberland. Permit packages will be mailed out once payment has been processed. Construction may only begin when a valid permit is issued.
- Development services staff will continue to process existing development applications. This will include conducting site inspections on a case-by-case basis.
- New development applications (development permit, development variance permit and heritage alteration permit applications) may only be sent in by postal delivery or dropped through the mail slot at the Village Office’s main door. New development applications received by the Village Office will only have initial file setup and processing established. Approvals will be subject to Council session availability. There will be no in-person meetings with applicants or the public.If you wish to submit a development application, please contact firstname.lastname@example.org for an initial discussion to guide you through the application requirements. Information about new accessory dwelling units and secondary suites, and conversions to accessory dwelling units and secondary suites are available at cumberland.ca/development-applications-and-brochures/.
Public Works Emergencies
**Property owners will be charged for call outs for assistance to private property.**
Only for emergencies requiring immediate public works assistance, such as
- sanitary sewer and storm sewer breaks or back ups on the roadway
- major water line breaks
- downed trees over the roadway
- damaged or missing traffic control signs
- dead animals on the road that pose a danger to traffic
Please email email@example.com or call 250-336-2291, select option #4 and leave a message to report a need for public works emergency assistance.
For downed power lines, call 911. Call Telus or Shaw for downed communications lines.
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For information from the regional Emergency Operations Centre on COVID-19 response:
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