This page was last reviewed on August 24, 2021.
Check this page for current Village service levels and closures of Village facilities due to COVID-19.
- The Village office is open to the public 9 a.m. to 4 p.m. You can also make an appointment for service at the Village office by emailing firstname.lastname@example.org, calling 250-336-2291, or finding other Village email contacts.
- The main phone line is being monitored from 8:30 a.m. to 4:30 p.m., Monday to Friday. Every effort is being made to respond to voicemail messages in a timely manner.
- Email messages are being monitored. Email email@example.com to leave a message.
Making A Payment
- Please use online banking for payments where possible.
- Cheques and application forms may be delivered to the Village office through the drop box in the door at anytime.
BC Transit Passes
- As of January 2021, the Village office is selling transit passes by appointment. The Village office is open to the public from 9 a.m. to 4 p.m.
- On June 1, BC Transit will resume the collection of fares onboard Comox Valley buses. Monthly passes and tickets can be purchased in person or over the phone at the Rexall Pharmacy in Comox and the Rexall Pharmacy in Courtenay which are currently open to the public. Municipal offices in the Comox Valley Regional District will not be selling transit passes at this time as we are not open. Click here for more information.
- Business licences applications are being accepted. Please print an application and submit to the Village office.
- Dog licence applications are being accepted. Please complete the application and submit to the Village office.
- Solid waste collection service is active .
- You can purchase tags for extra garbage at the Village office.
- Check www.cswm.ca for Comox Valley Waste Management Centre hours and services
Park and Playgrounds
- Village parks and playgrounds are open
- water spray park – regular hours are 10 am to 7 pm from May to September
Trails and Parking Lots
- Trail head parking lots – open
- Trails surrounding wastewater lagoon (Ulverston/Coniston area) remain closed for public health
Cumberland Lake Park
- Check with the Cumberland Lake Wilderness Society on the status of the main parking lot, campground, main washroom building, office and concession.
- Boat launch is open. Parking is limited and shared with walk in day users.
- Cumberland Recreation Centre has returned to its regular operating hours
- Parking lot at Cumberland Recreation Centre – open
- Recreation programs are available
Development and Building Permit Applications
- Building permit staff will continue to process existing building applications. This will include conducting site and building inspections with social distancing on site as per Building Inspection notice to applicant.
- New building permit applications are available at Cumberland.ca/building-permits/). Please call the office at 250-336-2291 for inquiries.
- Building applications that have been reviewed by the Inspector will be issued once payment is processed. Applicants will receive an email that the permit is ready subject to payment.
- Development services staff will continue to process existing development applications.
- New development applications (development permit, development variance permit and heritage alteration permit applications) are being received at the Village office. New development applications received by the Village Office will only have initial file setup and processing established. Approvals will be subject to Council session availability. If you wish to submit a development application, please contact firstname.lastname@example.org for an initial discussion to guide you through the application requirements. Information about new accessory dwelling units and secondary suites, and conversions to accessory dwelling units and secondary suites are available at cumberland.ca/development-applications-and-brochures/.
Public Works Emergencies
**Property owners will be charged for call outs for assistance to private property.**
Only for emergencies requiring immediate public works assistance, such as
- sanitary sewer and storm sewer breaks or back ups on the roadway
- major water line breaks
- downed trees over the roadway
- damaged or missing traffic control signs
- dead animals on the road that pose a danger to traffic
Please email email@example.com or call 250-336-2291, select option #4 for the emergency public works service.
For downed power lines, call 911. Call Telus or Shaw for downed communications lines.
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For information from the regional Emergency Operations Centre on COVID-19 response:
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