Village Office Hours and Contacts
This page was last reviewed on December 23, 2025.
Village Office Hours
Monday to Friday, 9 a.m. to 4 p.m.
Find operating hours for Cumberland Recreation.
Phone Contacts
- Village office: 250-336-2291
- Recreation: 250-336-2231
- Fire Rescue: 250-336-2531
Email Contacts
Payment, Utility Billing, and Property Tax inquiries
Mayor and Council – Please address correspondence to “Mayor and Council”.
Bylaw Enforcement and Animal Control
Mailing Address
The Corporation of the Village of Cumberland
Box 340, Cumberland, BC V0R 1S0
The Village office at 2673 Dunsmuir Avenue
Facility Locations
- Village office: 2673 Dunsmuir Avenue
- Recreation Centre: 2665 Dunsmuir Avenue
- Cultural Centre: 2674 Dunsmuir Avenue
- Fire Hall: 4724 Cumberland Road
Village Contacts
Mayor and Council
Find out more about Cumberland Council.
Corporate and Financial Services
Michelle Mason, Chief Administrative Officer
Annie Bérard-Ball, Director of Corporate Services
Rachel Parker, Corporate Officer
Andrea Samsom, Manager of Finance and Human Resources
Parks and Recreation
Kevin McPhedran, Director of Community Service
Ryan Parton, Manager of Recreation & Culture
Building and Development
Courtney Simpson, Director of Development and Bylaw Services (Approving Officer)
Chris Baker, Manager of Permits, Licensing and Bylaw
Operations and Public Works
Vacant, Director of Engineering and Public Works
Jason Wallace, Manager of Municipal Projects
Cumberland Fire Rescue and Protective Services
Mike Williamson, Manager of Protective Services
Stephane Dionne, Deputy Fire Chief
Public Works Emergencies
The Village will only respond to the following after hours emergencies:
- sanitary sewer and/or storm sewer breaks or back ups – Call a plumber first. If a plumber determines the problem is the result of an issue on Village property, Public Works crew will attend
- major water main leaks within the roadway
- downed trees over the roadway
- missing or downed stop signs
- dead animal(s) or debris on the roadway that poses a danger to traffic
- a hazardous spill on the roadway that is not related to a motor vehicle incident
- an unsecured municipal building or park buildings
Other Emergencies
- For downed power lines, call 911.
- For downed communications lines, please contact Telus or Shaw.
- For sewer blockages and water leaks on private property, please call a plumber.
- Hazardous spills on private property, such as furnace oil or chemicals may be reported to Emergency Management BC at 1-800-663-3456 or to 911.
After Hours Call Out Fees
Please note that property owners will be charged for public works call outs for assistance to private property.
If You Have a Public Works Emergency
Please call the Village office at 250-336-2291 and select the option for Public Works Emergency Call Service (Option 4). You will be connected to Village staff during office hours and the Public Works Emergency Call Service for after hours calls.
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