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Village Office Hours and Contacts

This page was last reviewed on April 23, 2021.

The Village office operates Monday to Friday from 8:30 a.m. to 4:30 p.m.

Public Office Hours

The office is open to the public from 9 a.m. to 4 p.m. for limited services including payments and application drop off. These times are subject to change in response to COVID-19 public health orders and recommendations.

You are encouraged to phone or email the office if you do not require in-person services.

Find operating hours for Cumberland Recreation.

Email Contacts

Village Office Reception

Mayor and Council – Please address correspondence to “Mayor and Council”.

Payment, Utility Billing, and Property Tax inquiries

Building Inspection Bookings

Building and Development

Economic Development

Cumberland Recreation

Cumberland Fire Rescue

Bylaw Enforcement and Animal Control

Phone Contacts

  • Village office: 250-336-2291
  • Recreation: 250-336-2231
  • Fire Rescue: 250-336-2531

Mailing Address

The Corporation of the Village of Cumberland
Box 340, Cumberland, BC V0R 1S0

Village office 2016 for web

The Village office at 2673 Dunsmuir Avenue

Facility Locations

  • Village office: 2673 Dunsmuir Avenue
  • Recreation Centre: 2665 Dunsmuir Avenue
  • Cultural Centre: 2674 Dunsmuir Avenue
  • Fire Hall: 2679 Dunsmuir Avenue (new fire hall at 4724 Cumberland Road)

Village Contacts

Organizational Chart and Service Areas 2021

Mayor and Council

Find out more about Cumberland Council.

Corporate and Financial Services

Clayton Postings, Chief Administrative Officer
Michelle Mason, Chief Financial Officer/Deputy Chief Administrative Officer
Rachel Parker, Corporate Officer
Odie Morin, Deputy Financial Officer

Parks and Recreation

Kevin McPhedran, Manager of Parks and Recreation
Ryan Parton, Recreation Coordinator

Building and Development

Courtney Simpson, Manager of Development Service (Approving Officer)
Karin Albert, Senior Planner
Meleana Searle, Planner

Economic Development

Kaelin Chambers, Economic Development Officer

Operations and Public Works

Rob Crisfield, Manager of Operations

Cumberland Fire Rescue and Protective Services

Mike Williamson, Manager of Protective Services
Craig Windley, Deputy Fire Chief

Public Works Emergencies

The Village will only respond to the following after hours emergencies:

  • sanitary sewer and storm sewer breaks or back ups within the roadway
  • major water main leaks within the roadway
  • downed trees over the roadway
  • missing stop signs
  • dead animals or large debris on the roadway that poses a danger to traffic
  • a hazardous spill on the roadway that is not related to a motor vehicle incident
  • an unsecured municipal building or park buildings
Other Emergencies
  1. For downed power lines, call 911.
  2. For downed communications lines, please contact Telus or Shaw.
  3. For sewer blockages and water leaks on private property, please call a plumber.
  4. Hazardous spills on private property, such as furnace oil or chemicals may be reported to Emergency Management BC at 1-800-663-3456 or to 911.
After Hours Call Out Fees

Please note that property owners will be charged for public works call outs for assistance to private property.

If You Have a Public Works Emergency

Please call the Village office at 250-336-2291 and select the option for Public Works Emergency Call Service (Option 4). You will be connected to Village staff during office hours and the Public Works Emergency Call Service for after hours calls.

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