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Public Works Emergency Call Service

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For Public Works emergencies, it important that you call the Emergency Call Service by calling 250-336-2291 and selecting the option for the Public Works Emergency Call Service.

The Village is working to reduce costs to taxpayers for after hour call outs and will only respond to the following after hours emergencies:

  • sanitary sewer and storm sewer breaks or back ups within the roadway
  • major water main leaks within the roadway
  • downed trees over the roadway
  • missing stop signs
  • dead animals or large debris on the roadway that poses a danger to traffic

Other Emergency Resources

  1. For downed power lines, call 911.
  2. For downed communications lines, please call Telus or Shaw.
  3. For sewer blockages and water leaks on private property, please call a plumber.

After Hours Call Out Fees

Please note that property owners will be charged for public works call outs for assistance to private property.

If You Have a Public Works Emergency

Call the Village office at 250-336-2291 and select the option for Public Works Emergency Call Service.

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