If You See a Downed, Damaged Power Line or Pole Call 911
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BC Hydro advises that if you come across a downed line you should consider it a danger, stay back at least 10 metres, and dial 911 immediately.
For Telus or Shaw lines, the best way to contact those companies is through their online platforms through chat, Twitter, and Facebook. Shaw can also be reached at 1-888-472-2222.
